today my dear colli freaking mc again, on a monday! Then again u hv medical cert to show, u win already k. so like a mad woman today served so many cx and only gt to eat till 3plus when law came with bk. However e most irritating thg that happened today was when a fat and ugly agent came in with her cx to ask abt her cx's investments. As soon as she stepped in, she was sarcastic saying 'u mean the whole bank only gt one rm?' straight away I turned away and talked to the cx. Nb damn rude. U r in my territory and u r nt even my cx, talked to me this way?! As i was checking the syst, she kept on shaking her head don't know for what F. I'm sure a lot of them r gloating over banks' plight taking opportunity to sway cx over but come on lah do it with dignity and grace can? We r ok with sharing cx yah?? Don't try to act smart too ok? We know more than u definitely.